BoagMcCann
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Experts in information design and effective customer communications

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Privacy statement

BoagMcCann is committed to protecting your privacy. We will only use any information that we collect about you in accordance with the Data Protection Act 1998. This form asks you to submit your name and contact details. We ask for this information so that we can respond to your enquiry. We will never pass on this information to third party organisations or send you unsolicited mail. We are required to be open about our use of personal data and you are entitled to ask about the data that we hold about you. We welcome any such enquiries and will delete any data at your request.

FEATURED WORK

HM Revenue and Customs Our redesigned HMRC Self Assessment reminders increased payments by £300 million.
T-Mobile Our bills for T-Mobile reduced bill-related helpline calls – saving 28 full-time staff.
Tesco Bank Increased response rates for Tesco's credit card balance transfer offer.
First Choice Power First Choice Power won first place in the 2010 Center for Plain Language ClearMark awards in the United States.

WHAT WE DO

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WHAT'S NEW?

The British are coming!
The British are coming!
Aidan is visiting the States in December to conduct a series of project workshops with our new clients in the utility and finance sectors.
US business trip
US business trip

Andrew will be visiting new and existing clients in Philadelphia, Hartford, New Jersey and New York City from 31 October – 5 November 2011.

New BoagMcCann article
New BoagMcCann article

Andrew has written a new article on why user-friendly forms and bills deliver value to your business or organisation. Contact us to get a copy....

Rebrand launch party
Rebrand launch party

The celebration of our recent rebrand at Soho House with some of our key clients was a great success.

Information Design Conference 2012
Information Design Conference 2012

The next Information Design Conference will take place between 12-13 April 2012, here in London. The event is organised by the Information Design Association, and our own Andrew Boag will be among those who decide which papers will be included in the line-up.

BoagMcCann work showcase
BoagMcCann work showcase

Some of our key work is to be included in the Lyon Printing Museum’s collections (Musée de l’imprimerie).

From October 2012 employers will be required to enroll their staff in a pension scheme.
From October 2012 employers will be required to enroll their staff in a pension scheme.

We think there's a great opportunity for pension providers to communicate clear messages to employers, employees and IFAs about the schemes they offer that will compete with the default NEST scheme. Contact us to see how we can help

Our next U.S. trip is in the planning stage
Our next U.S. trip is in the planning stage

We'll be visiting the States in late October to catch up with existing clients and make lots of new connections.

We’ve made some changes
We’ve made some changes

Boag Associates is now BoagMcCann. With our new name, comes our new website. We also have a new office on Wardour Street – away from the Crossrail drills of Hanover Square. We hope to see you there soon.

Volkswagen Financial Services gets BoagMcCann onboard
Volkswagen Financial Services gets BoagMcCann onboard

We’re pleased to report a new client. We’ve been commissioned by the finance division of Volkswagen to audit their customer service letters, and recommend some improvements.

News from Ofgem
News from Ofgem

Utility providers must now give customers an annual statement of the energy they use. It should include a cost estimate for the next year and a tariff summary in case the customer wants to switch companies.

See our latest case study
See our latest case study

We’ve just had some great news. Tesco has had a 15% increase in the number of balance transfers as a result of BoagMcCann’s annual offer letters. See our work

Top marks for BoagMcCann
Top marks for BoagMcCann

Standard Life rated BoagMcCann as ‘world class’ in its yearly design agency rating. We were awarded the highest marks available for the way we work together. See Our work