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CONTACT US ABOUT Business case and strategy development

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BoagMcCann is committed to protecting your privacy. We will only use any information that we collect about you in accordance with the Data Protection Act 1998. This form asks you to submit your name and contact details. We ask for this information so that we can respond to your enquiry. We will never pass on this information to third party organisations or send you unsolicited mail. We are required to be open about our use of personal data and you are entitled to ask about the data that we hold about you. We welcome any such enquiries and will delete any data at your request.

BUSINESS CASE AND STRATEGY DEVELOPMENT

We get to understand your operational, business, technical and regulatory constraints and opportunities – and we make recommendations that help you meet key business objectives through the effective design and production of customer communications.

Why commission our consultancy services?

Every aspect of our business case and strategic consultancy is designed to save you money, time and resources.

Our user-centred design approach means we have valuable insight into the technical, marketing, strategic and regulatory aspects of customer communications. We help you get the most out of them by:

  • developing streamlined document production and document logic specifications
  • choosing and making the best use of software and systems
  • optimising print and document composition
  • developing document design and print production business cases
  • rationalising communication strategies to improve customer engagement.

Contact us about your strategy development

RETURN ON INVESTMENT

  • £1.39 million savings benefits over five years based on strategic document composition recommendations – British Gas
  • Significant increase in payments and 30% reduction in amount of debt collection strategies – Lowell Financial
  • Improved document design, change management, customer experience and increased customer retention – NS&I

RELATED WORK

Business Stream
 
 Coming soon
NS and I
 
 Best practice benchmarking and recommendations for NS&I customer communications.
DEFRA forms production review
 
 Strategic forms design review