MetLife

Financial/investments

Our form design for MetLife improved the form-filling experience for investors and IFAs…

… reducing the burden on customers ensured a better brand experience.

Before

After

Improved the form-filling experience for investors and IFAs for MetLife.

Simplified process for claiming Disability Living Allowance for CLIC Sargent.

Streamlined multi-product application form for Combined Insurance.

Reduced the number of Lasting Power of Attorney forms submitted with errors from one-in-three to one-in-eleven.

Streamlined investment process for Prudential UK.

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