Nationwide Building Society online forms
Sector
Financial/investments
Returns on investment
- Most successful online mortgage switching application form
Client quote
Through stakeholder interviews and customer research BoagMcCann quickly gained an understanding of our needs and converted these into a very usable suite of design guidelines.
The output has considerably improved the ability of my designers to promote and communicate a consistent approach to designing online forms.
Brendan Hamley
e-Experience Manager
Other projects for this client
- Form design
- Language style guides and toolkits
Project tags
Our best practice online forms solution for Nationwide…
… has resulted in significant increases in customer satisfaction, implementation speeds and product take-up within three months of launching.
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